Your Privacy Choices
As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.
Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.
📦 Shipping & Delivery
Q: Do you offer plastic-free shipping?
A: Yes! All our orders are packaged in plastic-free, compostable, or recyclable materials. We’re proud to ship every order with sustainability in mind.
Q: Where do you ship from?
A: Orders are fulfilled by our trusted eco-suppliers, many of whom ship from within the U.S. or the U.K. to reduce shipping emissions.
Q: How long does shipping take?
A: Most orders are delivered within 5–10 business days, depending on your location and supplier. You’ll receive a tracking link as soon as your order ships.
🔁 Returns & Exchanges
Q: What is your return policy?
A: We accept returns within 30 days of delivery on most unused items. Please email us at [your email] with your order number and reason for return.
Q: Do you offer exchanges?
A: Yes — if you need a different size or item, just contact us and we’ll help you set up an exchange (as long as it’s in original condition).
🌱 Sustainability Practices
Q: Are your products really eco-friendly?
A: Yes! Every item we sell is made from sustainable bamboo and designed to replace plastic, reduce waste, and leave a lighter footprint.
Q: Is bamboo actually sustainable?
A: Absolutely. Bamboo is one of the most renewable plants on Earth — fast-growing, pesticide-free, and 100% biodegradable.
Q: Do you plant trees for every order?
A: Yes! Through our partnership with theGoodAPI.com, we plant one tree for every order placed. You’re helping restore forests with each purchase.
✅ Orders & Payments
Q: Can I change or cancel my order?
A: We process orders quickly, but if you email us within 2 hours of placing your order, we’ll do our best to make changes.
Q: What payment methods do you accept?
A: We accept all major credit cards, PayPal, and Shop Pay. All transactions are secure and encrypted.
❤️ Product Info & Care
Q: How do I care for bamboo products?
A: Hand-wash when possible and avoid prolonged soaking. For textiles, wash cold and air dry or tumble low. Bamboo is strong, but like any natural material, it lasts longer with care.
Q: Are your products safe for sensitive skin?
A: Yes — bamboo fabric is naturally hypoallergenic and gentle. We avoid chemical treatments and toxic dyes.